Exponential Pathways - Administrative Portal
Flexible Management for a Youth Career Pathways Advising Platform
Opportunity: How might we build a management system accommodating organizations’ pre-existing approaches while making integration seamless?
Solution: A management platform that can create custom hierarchies with cascading access to reflect organizations’ preexisting practices without straining educators.
Exponential Pathways (XP) Is A Digital Career Readiness Advisement Platform
My Initial Task Was To Develop 4 Distinct Admin Levels
Started By Auditing Vantage Point’s Family Of Products
A Quick Turnaround Made Me Prioritize The Product Requirements And Limited My Available Resources
Only 30% of testers said they would use this application on a weekly basis (approval rate).
I Had to Backtrack To Truly Understand the Users
I started by conducting user interviews with educators in my network. Using the findings from my initial research, I created personas for educators. These personas highlighted their daily interactions, current frustrations, and needs for an EdTech platform. I then combined these insights with the initial user requirements.
Vision
A product flexible enough to meet different organizations' needs, reducing educators' workload and emphasizing the student-educator connection.
Ammendment To User Flow
Organization Set Up - User Flow for Site Administrators
Organization Set Up - User Flow for Educators
Wireframes 2.0
Style Guide And Component Library To Solidify Visual Identity
These were designed to adhere to federal accessibility guidelines provided.
Testing Again
During testing, we staged the product for internal trials. This step helped us spot and fix any issues before the full launch with our pilot partners at the start of 2023. Educators wanted more emphasis on student’s paths, not only their results.
Enhancing Existing Systems With Flexible Integration
Engagement First: Empowering Student Connection With Educators
Supporting Staff Through Reducing Administrative Burden
Simplified Administration With Intuitive Organization & User-Centric Creation
Keeping Elements Consistent For Student Mobile Web Screens
Developer Hand Off
Result + Impact
Increase from 30% → 85% of participants stated that they could envision themselves using this application on a weekly basis.
57% decrease in average onboarding time for educators after new user flows.
95% of participants found value in the product and wished that something like this had existed when they were career planning.
Reflection + Learning
If I had more time on this project, I would love to dive deep into the analytics function. This was an early feature that was put on the back burner because it was not essential to the user's experience at the time. I would love to figure out how to synthesize data for educators so they can gain new insights without generalizing students' journeys.
This project was very rewarding for me. I started with many preconceived notions that changed as I talked to users. Advocating for and addressing users' frustrations made all the challenges worthwhile. I’m proud to have worked on a product that can shape youth career exploration.
Want To Learn More? Reach Out For More Information.
All Projects | Exponential Pathways | Insomniac | Disney Streaming